Last updated: December 29, 2025
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and OTOL ("we," "us" or "our"), concerning your access to and use of our website. By accessing the site, you plan that you have read, understood, and agreed to be bound by all of these Terms of Service.
We appreciate your purchase. We engage in the standard e-commerce practice of collecting payment for goods. All purchases through our website or other transactions for the sale of goods formed through the website or as a result of visits made by you are governed by our Terms of Sale.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Shipping times and costs are calculated at checkout. We aim to dispatch all orders within the specified timeframe. International shipping times may vary due to customs clearance procedures.
We accept returns within 30 days of purchase for items that are unused and in original packaging. To initiate a return, please contact our support team at sales@otol.com.cn. Refunds will be processed to the original payment method.
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
Questions about the Terms of Service should be sent to us at sales@otol.com.cn.