OTOL Brand Faucets

Limited Lifetime Warranty

All products are guaranteed as follows:

1. 5 years guarantee against casting defaults and porosity;

2. 3 years guarantee against cartridge and valve defaults;

3. 12 months guarantee on washers and O rings;

4. 12 months guarantee on finish.

If a product fails due to defect in material or craftsmanship during the warranty period, OTOL will repair or replace the items at its sole discretion. Warranty does not apply when the item has been tampered with, misused, improperly installed, altered, or damaged due to abuse or accident. Proof of purchase (original sales receipt) must be provided to OTOL for all warranty claims. Please contact one of our representatives for any

 

All OTOL products must be installed by a licensed professional plumber or contractor to avoid any improper use or installation.

IN NO EVENT SHALL OTOL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, INSTALLATION COST, LABOR, TRAVEL TIME, FREIGHT COSTS INCURRED, LOST PROFITS, OR CONTINGENT LIABILITIES.additional details.


If you have any questions to above informaiton,

feel free to send us inquiries.